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Unifier: Review Pane Not Working After Upgrade To 19.12.4 (Doc ID 2739719.1)

Last updated on JULY 07, 2021

Applies to:

Primavera Unifier - Version 19.12.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.12.4.0 version

When selecting "Review" from the gear icon next to an attachment in a Business Process (BP) record, the message below occurs. Viewing attachments by download it, or through Autovue works as expected.

ERROR
-----------------------

Files cannot be viewed because of a missing system configuration setting. Contact System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Open a record in Unifier that has at least one attachment
  2. Click on the Gear icon next to the attachment you want to Review or Open.
  3. Select Review (first option)
  4. Receive the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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