Unable to print the case details from case management in EDQ
(Doc ID 2740113.1)
Last updated on DECEMBER 30, 2020
Applies to:Oracle Financial Services Customer Screening - Version 8.0.6 and later
Information in this document applies to any platform.
User need to print the case details in a PDF form from EDQ Case Management for Real time Customer Screening.
Steps to reproduce :
Step 1 : Open EDQ launchpad
Step 2 : Click on Case management icon
Step 3 : Open Case management executable file.
Step 4 : Go to case details tab
Step 5 : Check for print option
Expected behavior :
There should be an option for user to print the case details.
Actual behavior :
User unable to print option since its not available.
Issue screenshot :
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In this Document