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OSM Order Create Failed: SQL Exception ORA-29538: Java not installed (Doc ID 2740580.1)

Last updated on DECEMBER 30, 2020

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version

Successfully installed OSM 7.3.5.1.21. However from the logs, it shows that Java Installation was not successful. The create order package throws order failure at sanity order.


ERROR
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Changes

 In OSM patch 7.3.5.1.21 it was introduced java call within database, thus introduced the need of having java component installed within Oracle Database.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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