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Real time screening is not generating matches in EDQ customer screening (Doc ID 2740666.1)

Last updated on DECEMBER 31, 2020

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.5 and later
Information in this document applies to any platform.

Symptoms

User not getting matches in UCS screen for individual screening

Steps to reproduce : 

Step 1 : Login to EDQ launchpad 

Step 2 : Open Customer screening module 

Step 3 : Enter mandatory values in individual and click on scan.

Expected result : 

Matches must be generated based on watchlist match.

Actual result : 

Matches are not generated and shows 0 results.

Issue screenshot : 

Changes

Watchlist job has been executed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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