Real time screening is not generating matches in EDQ customer screening (Doc ID 2740666.1)

Last updated on DECEMBER 31, 2020

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.5 and later
Information in this document applies to any platform.

User not getting matches in UCS screen for individual screening

Steps to reproduce :

Step 1 : Login to EDQ launchpad

Step 2 : Open Customer screening module

Step 3 : Enter mandatory values in individual and click on scan.

Expected result :

Matches must be generated based on watchlist match.

Actual result :

Matches are not generated and shows 0 results.

Issue screenshot :

Watchlist job has been executed.

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In this Document

Symptoms

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