Contact Log - Description (Doc ID 2741024.1)

Last updated on DECEMBER 04, 2023

Applies to:

Symptoms

After upgrade to 8.2.1 or 8.2.2 in Affiliate Acceptance presentation the attachment classification is presented as the code instead of the descriptive name.

Replication Steps on 8.2.1 or 8.2.2:

1) Create new user with UserType = AFFILIATE USER, plus user group or whatever else is required to create the user
2) login with the new user with LAM access rights
3) create local event
4) attach a file--notice the Classification
5) logout from LAM user
6) login as Argus user
7) perform incoming review Local Affiliate > Incoming Review > Search > Click on 'Action' icon > Accept Local Event > Review output for 'Notes and Attachment' : Classification.

It shows the code:

instead of the descriptive name of the attachment classification:

Cause

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