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With OSM 7.4.0 The Rule Tasks Are Not Processing . (Doc ID 2741330.1)

Last updated on DECEMBER 15, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.4.0.0.0 version, Other

After OSM upgrade from 7.3.5 to 7.4.0, the rule tasks are getting stuck.


we have updated the db param

SQL> update om_parameter set VALUE = 'Y' where MNEMONIC='run_jobs' and VALUE='N';

but still, with every restart the value is getting resent and the rule tasks are getting stuck.
 

Solution

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In this Document
Goal
Solution
References


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