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Fails to Run Roles and Privilege Summary Report with Error 'Node 9736 does not exist in the cache' in Application Server Log (Doc ID 2741341.1)

Last updated on JANUARY 08, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Fails to run Roles and Privilege Summary Report report with below error in Agile Application Server log:

Error

Node 9736 does not exist in the cache. It may have been deleted already.
com.agile.admin.client.value.AdminException: Node 9736 does not exist in the cache. It may have been deleted already.
at com.agile.admin.server.ADictionary.getNodeByID(ADictionary.java:224)
at com.agile.report.server.ExternalDelegate.getAllPrivilegesForRole(ExternalDelegate.java:1077)
at com.agile.report.server.admin.RolesPrivilege.processData(RolesPrivilege.java:48)
at com.agile.report.server.admin.AdminReport.processData(AdminReport.java:170)
at com.agile.report.server.admin.AdminReport.fetch(AdminReport.java:117)
at com.agile.report.server.scheduler.ReportExecMgr.getData(ReportExecMgr.java:227)
at com.agile.report.server.ReportFacadeSessionBean.getData(ReportFacadeSessionBean.java:92)
at com.agile.report.server.ReportFacadeSessionBean.genData(ReportFacadeSessionBean.java:153)
at com.agile.report.server.ReportFacadeSessionBean_iyt1nl_EOImpl.__WL_invoke(Unknown Source)




Steps

The issue can be reproduced at will with the following steps:
1. Log into Web Client as admin user
2. Go to Reports and Analytics > Standard Reports > Administrator Report
3. Run Roles and Privilege Summary Report
4. Gets error

Cause

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In this Document
Symptoms
Cause
Solution
References


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