Performance Issue in Customer 360 Degree View
(Doc ID 2741390.1)
Last updated on JANUARY 07, 2021
Applies to:Oracle Financial Services Revenue Management and Billing - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2]
Information in this document applies to any platform.
On : 184.108.40.206.0 version,
Customer 360 Degree View hangs when searching by Account and Person Name.
The issue can be reproduced at will with the following steps:
1. Customer 360 Degree View -> Select Drop down as Account -> Search for any Account;
2. Using Same Screen Go to Adjustment UI;
3. Click on History and come again on Customer 360 Degree page;
4. Search new Account and click on search button -> Notice that UI get Hang and not proceed further.
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