Application performance issue in real time CS and EDQ
(Doc ID 2741392.1)
Last updated on JANUARY 09, 2021
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.6 and laterInformation in this document applies to any platform.
Symptoms
User encountered the performance issue for the below scenarios in CS real time screening.
Real Time screening time is taking too much time, below cases took 10 min 19 seconds
Screening the name “ABCEFGH IJKLM”
Screening: 10min19s
Opening case PEP (235 items): 7s
Event selection: 9s
Relationship: 9s
Unselecting the event & selecting another event: 36s
Steps to reproduce :
Step 1 : Open EDQ web tester
Step 2 : Check for below value on time test option.
Expected result :
Cases must be created within seconds.
Actual result :
Cases are created after 10 minutes of time.
Changes
Sanctions clusters options are applied to PEP And EDD
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |