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Payment Quick Add Is Not Working (Doc ID 2741478.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Goal

On : 2.5.0.2.0 version, ENV - Environment

Payment quick add is not working for some accounts and throwing the error
"The payment's segments are linked to an unbalanced match event; balance the match event manually"
 

Solution

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In this Document
Goal
Solution
References


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