No Transaction Data Available When Trying To Add Transactions To A Case (Doc ID 2741501.1)

Last updated on JANUARY 08, 2021

Applies to:

Goal

No transaction data available when trying to add transactions to a case, question relies on the FCC_TRXN_PARTY_XREF table and that this table is empty even though there is data in the "original" TRXN_PARTY_XREF table.

Checks on the original BD load batch show that it doesn't executed the two DM tasks loading the FCC table from TRXN_PARTY_XREF , so that's probably where the issue comes from.

Was there a specific reason that these DMs were not included in the batch? Or was it just forgotten?
 

Solution

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