Email Response In Unifier Is Not Working If The Workflow Action Name Containing The Special Characters
(Doc ID 2741642.1)
Last updated on JANUARY 21, 2021
Applies to:
Primavera Unifier - Version 19.12.6.0 to 19.12.11.0 [Release 19.12]Primavera Unifier Cloud Service - Version 19.12.6.0 to 19.12.11.0 [Release 19.12]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Email Response in Unifier is not working if the workflow action has any special Characters
EXPECTED BEHAVIOR
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Email Response in Unifier should work as expected even if the workflow action has any special Characters
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Simple Workflow process
2. In one of the workflow action provides a special Character. Eg:- Save & Print Preview.
3. Enable Email Notification and Email Response.
4. Once the email triggers to the User email try to take action.
5. The workflow step will not be updated when workflow action has a special character.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot take email action when workflow action has a spacial character.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |