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Incremental Sync Of Customer/Account Is Not Working After Upgrade From 11.3.PS9.IP12 To 12.0PS3 (Doc ID 2741755.1)

Last updated on OCTOBER 09, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Incremental sync of customer/account is not working after upgrade from ECE (Elastic Charging Engine) 11.3.0.9.2 To 12.0.0.3.0
When one is trying to sync one customer from BRM(Billing and Revenue Management) to ECE by starting customerLoader. we can see in customerLoader log it is trying to sync all customer from BRM.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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