Hiding Fields On EU/CA Device Screen Fails To Save Certain Fields
(Doc ID 2741810.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2 to 8.2.2 [Release 8.2]Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 to 8.2 [Release 8.1]
Information in this document applies to any platform.
Symptoms
Hiding the "Availability of Device" field on the "EU/ CA Device" screen in 8.2.1.4 (same issue is seen in 8.2.1.2 and 8.2.2) fails to save the data in the
following fields.
Fields:
1. Does the incident represent a serious public health threat.
2. Number of similar incidents.
3. Comments.
Steps to Repeat:
----------------
1. Hide EU/CA Device screen field "Availability of Device" in Console> Field
Properties.
2. Create a case with Device and on the EU/ CA Device screen under Products> Device tab, enter data in the following fields:
a. Does the incident represent a serious public health threat.
b. Number of similar incidents.
c. Comments.
3. Save the case and notice that all data entered in the above fields
disappears on case save.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |