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ACS And DapIF Processes Not Starting (Doc ID 2742274.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

Goal

On : 4.4.1 version, Chg Ctrl Svcs

Advanced Calling Services(ACS) and Device Access Port(DAP) Interface(dapIF) processes are not starting

When checked the status of the SLC, found that the following Service Logic Execution Environment(SLEE) processes were not running:

[acs_oper] slee-ctrl> status
------------------------ Wed Jan 6 07:57:55 GMT 2021 --------------------------
C APP USER PID PPID STIME COMMAND
1 SLEE acs_oper 17709 3457 07:44:55 /IN/service_packages/SLEE/bin/sua_if
1 SLEE acs_oper 17710 3457 07:44:55 /IN/service_packages/SLEE/bin/timerIF
1 SLEE acs_oper 17711 3457 07:44:55 N/service_packages/ACS/bin/acsStatsLocalSLEE
1 SLEE acs_oper 17712 3457 07:44:55 /IN/service_packages/SLEE/bin/replicationIF
1 SLEE acs_oper 17714 3457 07:44:55 /IN/service_packages/SCA/bin/sca
1 SLEE acs_oper 17717 3457 07:44:55 /IN/service_packages/SLEE/bin//watchdog
0 SLEE acs_oper process not found: dapIF
0 SLEE acs_oper process not found: slee_acs
0 SLEE acs_oper process not found: slee_acs
0 SLEE acs_oper process not found: slee_acs
total processes found = 6 [ 10 expected, 4 not found ]

Stopped and started the SLEE processes, but the dapIF and slee_acs processes still failed to start.

 How to fix the above errors to start dapIF and slee_acs processes?

Solution

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Goal
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