My Oracle Support Banner

Login Behavior of Agile Web Client When Two Users Login in SAML-Single Sign on (SSO) Enabled Environment (Doc ID 2742440.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When "user1" moves out of Agile Web Client and try to login as "user2" on the same browser, In the My Settings tab of Agile Web Client it is showing "user1" information, when "user2" create objects in Web Client the history tab of Object shows "user2" information

STEPS

  1. Login to Agile Web Client using SAML-SSO URL as "user1"
  2. Move out of Agile Web Client with out clicking sign-out by closing the popup browser and keeping original browser as is
  3. In the same browser login directly to individual node URL as "user2"
  4. Click on my setting tab 


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.