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RMB 2.8 Images Are Not Loading Properly On Account Info Screen (Doc ID 2743618.1)

Last updated on JANUARY 20, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 2.8.0.0.0 version, ENV - Environment

RMB 2.8 images are not loading properly on account info screen

This is regarding RMB 2.8 upgraded environment. The menu hamburger image not loading in account screen in IE 11. where as in google chrome the image is loading properly. Also direct url with weblogic server and port number loads the images without any issues on both IE and chrome. Is there any solution to fix the issue?

Direct URL: http://XXXXX.dddssss:20002/ouaf/loginPage.jsp
Webhosted: http://rmb-XXXX.YYYYY.com/ouaf/cis.jsp
 

Solution

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In this Document
Goal
Solution
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