Usage Transaction Gives System Error
(Doc ID 2745347.1)
Last updated on JANUARY 20, 2021
Applies to:Oracle Utilities Customer to Meter Base - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, MDM
Usage Transaction gives system error
When generating a bill segment, the usage transaction shows a system error without any context.
When a previous Usage transaction is present on the UT page, the Start Measurement date time is being fetched from a previous UT end date time and the system tries to check if there is a measurement found for that date time. Ideally this should have been reported as “Start Measurement not Found” but looks like this is not handled when the previous UT is populated. Right now the “Start measurement not found” to do should have been from those UTs where either there is no previous UT populated (because of initial bill) or could have been on manual meters.
Should have been reported as “Start Measurement not Found”
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