My Oracle Support Banner

Error: 'Unable to save changes' When Adding a Response Plan to a Risk (Doc ID 2745948.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.21.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.21.0 and later
Information in this document applies to any platform.

Symptoms

When modifying a risk (for example assigning an activity or changing description) and trying to save changes, the below error is displayed:

ERROR
-----------------------
"Unable to save changes
Unknown error, please contact your System Administrator"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Open a project and go to the Risks tab..
  3. Add a new risk.
  4. Add a response plan. Save changes.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.