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Error: 'Unable to save changes' When Adding a Response Plan to a Risk (Doc ID 2745948.1)

Last updated on APRIL 29, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8.22.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 18.8.22.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

When modifying a risk (for example assigning an activity or changing description) and trying to save changes, the below error is displayed:

ERROR
-----------------------
"Unable to save changes
Unknown error, please contact your System Administrator"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Open a project and go to the Risks tab..
  3. Add a new risk.
  4. Add a response plan. Save changes.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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