ATP Processing Error while booking an order for a Product Family Member Item
(Doc ID 2746328.1)
Last updated on FEBRUARY 10, 2021
Applies to:Oracle Global Order Promising - Version 12.2.9 and later
Information in this document applies to any platform.
While attempting to book a sales order for an ATO Item which is a member of a product family, scheduling fails.
Order booking goes through in an Org where the product families are not used\defined.
Scheduling failed: ATP Processing error. Available Date: XX-XXX-20
Session files show the below:
Create_Atp_Pegging: Number of rows inserted-1 0
Create_Atp_Pegging: 100 error encountered while creating ATP Pegging : ERROR
= ORA-01403: no data found
Schedule: error := User-Defined Exception
Schedule: Resetting G_INV_CTP and G_ALLOCATED_ATP
Customer is upgrading from 12.1.3 to 12.2.9 and states that the issue is happening in 12.1.3 instance as well.
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