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WebService Event Failures (Doc ID 2746447.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.19.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.19.3.0.0 version, Processing

When attempting to submit claims in production, the following error occurs.

ERROR
-----------------------
Caused by: com.oracle.healthinsurance.support.ws.exception.WebServiceHttpConnectionException: esb-prodwb-lb.ae:80 failed to respond at com.oracle.healthinsurance.support.ws.client.WebServiceClientTemplate.doSend(WebServiceClientTemplate.java:70) at com.oracle.healthinsurance.support.ws.client.WebServiceClientTemplate.sendRequest(WebServiceClientTemplate.java:91) at com.oracle.healthinsurance.support.ws.soap.WebS

Cause

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In this Document
Symptoms
Cause
Solution
References


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