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Web Call Entry (WCE) Call Search Not Returning Correct Results (Doc ID 2746925.1)

Last updated on JUNE 18, 2021

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms


WCE Call Search not returning correct results

When a value is entered in Call ID field in Web Call Entry and search by Call Search is performed, the Call Selection displays all calls instead of list of calls with value specific in the Call ID field.

Steps to reproduce:
1. In WCE set Wild Card Search to After
2. In Call ID enter 22
3, Press Search for Previous Call icon
4. In Call Selection select one of the rows and click OK
5. In WCE main window open Call History
6. Observe the Call ID - it's not 22*

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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