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File Manager Connection Shows Failed on File Manager Configuration Page for One of File Manager in the Distributed File Manager (DFM) Configuration (Doc ID 2746996.1)

Last updated on MARCH 09, 2022

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

File Manager Configuration Page shows "File Manager Connection" Failed for "http://<file manager host name>:<port>/Filemgr/services/FileServer" URL for one of File Manager in the DFM.

While Uploading Files using SDK also it fails with the following error in the agilefm-stderr.log file in the following path <AGILEHOME>/Filemanager/logs/



ERROR

com.sun.xml.ws.protocol.soap.MessageCreationException: Couldn't create SOAP message due to exception: unexpected XML tag. expected: {http://schemas.xmlsoap.org/soap/envelope/}Envelope but found: {}html
at com.sun.xml.ws.encoding.SOAPBindingCodec.decode(SOAPBindingCodec.java:317)
at com.sun.xml.ws.transport.http.client.HttpTransportPipe.createResponsePacket(HttpTransportPipe.java:272)
at com.sun.xml.ws.transport.http.client.HttpTransportPipe.process(HttpTransportPipe.java:221)
at com.sun.xml.ws.transport.http.client.HttpTransportPipe.processRequest(HttpTransportPipe.java:136)
at com.sun.xml.ws.transport.DeferredTransportPipe.processRequest(DeferredTransportPipe.java:139)
at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:1063)
at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:979)
at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:950)
at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:825)
at com.sun.xml.ws.client.Stub.process(Stub.java:443)
at com.sun.xml.ws.client.sei.SEIStub.doProcess(SEIStub.java:174)
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:119)
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:102)
at com.sun.xml.ws.client.sei.SEIStub.invoke(SEIStub.java:154)
at com.sun.proxy.$Proxy84.ping(Unknown Source)
at com.agile.webfs.admin.FileManager.checkFileManagerConnection(FileManager.java:221)
at com.agile.webfs.admin.FileManager.checkServerConfiguration(FileManager.java:143)
at com.agile.webfs.admin.FileManager.CheckFMConfiguration(FileManager.java:110)
at com.agile.webfs.admin.FileManager.handleRequest(FileManager.java:101)
at com.agile.webfs.admin.FileManager.doGet(FileManager.java:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1626)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)


STEPS

The issue can be reproduced at will with the following steps:

  1. Setup DFM for File Manager
  2. Access File Manager Configuration page
  3. Upload Files using SDK

FACTS

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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