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Unable To Upload CSV Files On Server Using File Management Dashboard (Doc ID 2747112.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, Unable to upload CSV files on server using File Management Dashboard

Trying to upload the .CSV files on server (under specific paths) using File Management Dashboard.
We can view the Upload button and specific path of server according to module. When try to upload the file, the progress bar keeps rotating and file is also not getting uploaded.

Same deadlock issue reported before when to upload a CSV file using File Management System UI. PD provided Patch 31514175 then.
- File Management System, Upload Screen Issue (Doc ID 2689265.1)

Based on installed_fixes log and query output, we see Patch 31514175 already installed in the environment, but still this error is occurring in the environment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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