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PDC Login Page Is Non-responsive (Doc ID 2747168.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Communications Pricing Design Center - Version 11.2.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.2.0.0.0 version, User Interface


Once logging in to PDC, the home page is not responsive. User are not getting response on once clicking on any link in the page.

The only way to resolve this issue is logout and logging back is making the page responsive.

Steps to reproduce

Similar behavior is reproduced in internal system by following these steps in 12 PS3

1. Login to PDC, logout and leave the page for around 1+ hours.
2. After that when user check the page it give a message “page expired click, ok”. Then when user selects "ok.  it will take to a login page. After the login user is not able to do anything[page is not responsive], if user logout and login again, all works fine.
3. Tested in Mozilla Firefox 78.4 32-bit

Solution

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In this Document
Goal
Solution
References


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