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Jurisdiction values not found in Customer Screening Real-Time UI (Doc ID 2747197.1)

Last updated on JANUARY 31, 2021

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

User unable to get get drop down values for jurisdiction in CS Real time UI


Error in OFSAA.log
url formed:: http://<ip-address>/ofs/rest-api/CMRestService/RTGetJurisDomRestService/getextIdTypeInd/userID/OFS
auth header null
busDomDisplayNmQry::select kjr.jrsdcn_cd,kjr.jrsdcn_dsply_nm from kdd_review_owner_jrsdcn kroj inner join kdd_review_owner kro on kroj.owner_seq_id = kro.owner_seq_id inner join kdd_jrsdcn kjr on kroj.jrsdcn_cd = kjr.jrsdcn_cd where kro.owner_id = 'OFS'
iN SIDE SERVICE Output from Server ....
{"MESSAGE":"Jurisdiction for user id fetched successfully","STATUS":"SUCCESS","JURISDICTION":"[{\"value\":'-999',\"label\":'-999'}]"}
java.lang.NullPointerException

Cause

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In this Document
Symptoms
Cause
Solution


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