MSS 6.3.0 | Misleading Message When Supplementing-Cancel Completed ASR Order with WebService
(Doc ID 2747256.1)
Last updated on JANUARY 29, 2021
Applies to:Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.
MSS 6.3.0 | ASR 59,60
When we try to Supplement -Cancel a Completed ASR order using Web Service we get below error :
PON: TESTPON | IC(CCNA): XXX |:: Matching order not found for PON and IC(CCNA).
This message is misleading as it says PON is not found for a completed Order.
When we try the same activity in GUI for the same order we get the below message.
Oracle Communications MetaSolv Solution
This Service Request has a completed Due Date Task or has been Cancelled and will not accept a Supplement Order.
Expectation: is that in Web Service also user should get the same message.
1-Make an ASR Order(say PON=TESTWM2)
3-Complete all Tasks including the DD task.
4-In the SOAP UI , open the order XML bump up the ASR version no and supply value 1 in SUP tag .
I get the below message :
PON: TESTWM2 | IC(CCNA): XXX |:: Matching order not found for PON and IC(CCNA).
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