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Primary Customer or Bussiness customer Has Stop Correspondence Indicator (Doc ID 2747383.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Production Support-SET

ACTUAL BEHAVIOR
----------------------------

Billing jobs have bunch of failed accounts with the below error message and interestingly none of the customers on these accounts have the Stop Correspondence Enabled.

EXPECTED BEHAVIOR
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System should not throw the stop correspondence error message for the primary customer or business customer when the same has not be defined.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Not mentioned.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successful account after running of billing job.

Cause

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In this Document
Symptoms
Cause
Solution


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