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Unable to see the CS real time cases in ECM (Doc ID 2747645.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

User unable to see the real time CS case details in ECM UI while posting the rest-api URLS through postman.

Steps to reproduce :

Step 1 : open post man

Step 2 : post the CS rest-api URL either for Individual screening or Entity screening

Step 3 : provide the JSON input

Expected behavior :

Real time case to be displayed in ECM UI.

Actual behavior :

No Case generated.

Cause

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In this Document
Symptoms
Cause
Solution


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