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Pin_rerate Utility Fails When The Service Has Charge Selector Product (Doc ID 2747747.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Rerating an account with a charge selector product yields an error.

Error in CM.Pinlog:

Steps to reproduce:
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a ‘Charge Selector’, with two rules and two charges based on some field say service.LOGIN. Default rule (LOGIN=*) applies 12$ for example.
2. Create Monthly Cycle Forward product with above charge selector. Create bundle and package
3. On 23rd Dec: In billing Care, create an account with the above package and apply charge with 12$. 
4. Modify the default charge from 12 to 120$
5. From $BRM_HOME/apps/pin_rerate run rerating for the account as follows

pin_rerate -r -t 12/24/2020 -a 2205504 -n event.txt

event.txt contains just one line “/event/billing/product/fee/cycle/cycle_forward_monthly”


Query: How to resolve this issue?

Cause

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In this Document
Symptoms
Cause
Solution
References


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