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Error 'Event Code ERZF-0914-F' or '<project name>.xml is not a valid XML file' When Importing a Large XML File (Doc ID 2747860.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 19.12.10.0 to 19.12.12.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

After upgrading from 17.12.8 to 19.12.11, when attempting to import a compressed (zipped) Primavera XML file the following error occurs:

In P6 Professional:

Event Code: ERZF-0914-F
Message: Error reading zip file

In P6 Web:

<project name>.xml is not a valid XML file. Please select a valid file.

 

The issue can be reproduced at will with the following steps:

  1. Make sure the P6 Configuration Import/Export Options > Save file in database setting is set to True.
  2. Export a project to Primavera XML format with the options Enable all project level layouts and Compress to Zip file selected.
  3. When job completes, click the Download button in the Job Status or View Service Status window.
  4. The download completes, but the file's size is smaller than it should be.
  5. Attempt to import the file back into P6.
  6. View the reported error.

Changes

 

Cause

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