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ERROR_500100011 While Copying The Case (Doc ID 2748520.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Oracle Argus Safety Cloud Service - Version 8.1.2 and later
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

Users was unable to create copy of the case and encountered following error message -

 

Following detailed error was logged in View Error Log screen -

". :- Procedure p_copy_case_dataCASE_PROD_INDICATIONS Error: -2291 ORA-02291: integrity constraint (ARGUS_APP.FK_CASE_PROD_IND_PROD_SEQ_NUM) violated - parent key not found
PL/SQL Call Stack:
SQL
673 PKG_CONSOLE_COMMON.P_ERROR_LOG
4806 GSS_UTIL.P_LOG_ERROR
163 PKG_CASE_COPY_SECTIONS.P_COPY_CASE_DATA
635 PKG_CASE_COPY.P_COPY_CASE
1 __anonymous_block"

Cause

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In this Document
Symptoms
Cause
Solution
References

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