My Oracle Support Banner

'StoreFulfillmentOrder' Message for Externally Created Web Order Fails to Process in SIM (Doc ID 2749187.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a PosTransaction request from an external system in RSIM to fulfil a previously created web order, the following error occurs.

ERROR
--------

2020-12-21 15:03:54,299 ERROR [[ACTIVE] ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'][o.r.s.s.d.d.FulfillmentOrderDeliveryOracleDao] Error executing batch statement: insert into FUL_ORD_DLV (ID, FUL_ORD_ID, CREATE_DATE, DISPATCH_DATE, STATUS, CREATE_USER, DISPATCH_USER, STORE_ID, EXTERNAL_ID, SHIPMENT_BOL_ID, UPDATE_DATE, UPDATE_USER, SUBMIT_DATE, SUBMIT_USER) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
java.sql.BatchUpdateException: ORA-12899: value too large for column"FUL_ORD_DLV"."EXTERNAL_ID" (actual: 36, maximum: 25)



Steps to Reproduce:


1. Web order request created with the StoreFulfillmentOrder web service processed in SIM
2. POSTransaction web service request to complete the web order is sent to SIM.
3. SIM fails the message with the error below:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.