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P6 Professional Application Shuts Down Unexpectedly (Doc ID 2749804.1)

Last updated on APRIL 14, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 19.12.9.0 to 19.12.11.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

P6 Professional intermittently freezes and then closes without error.

Issue is triggered by different actions and cannot be reproduced by a repeating specific sequence of actions.
 

EXPECTED BEHAVIOR

P6 Professional works normally as expected.



STEPS

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional
  2. Work normally
  3. Note the program will intermittently freeze and then close.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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