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P6 Professional Crashes With Event Code AVAA0-1222-8 When Attempting to Modify a Header/Footer in Page Setup (Doc ID 2750642.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Primavera P6 Professional Project Management - Version 19.12 to 19.12.11.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12 to 19.12.11.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

When attempting to modify a header from the Activities View in P6 Professional, the following event code occurs:

*****************************************************
* EXCEPTION REPORT *
*****************************************************

Executable: PM.EXE
Application: Primavera P6 Professional 19
Event Code: AVAA0-1222-8
Message:
  Access violation at address 0000000001563EB0 in module 'PM.EXE'. Read of address 000000002DEBCD68
  Time:

Context:
  1: TCFormManager.SetToolbar
  2: TDevxMainForm.BeforeFormShow
  3: TfrmLogin.FormCreate
  4:
  5:
 
Detail:
  Type: EAccessViolation
  Object Type: TdxBarQuickControl

STEPS

The issue can be reproduced at will with the following steps:
1.  Login to P6 Professional.
2.  Go to the 'Activities' view.
3.  Go to 'Print Preview > Page Setup > Header > Modify Header (tab)'.

Cause

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In this Document
Symptoms
Cause
Solution
References


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