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Rich Text Editor Not Visible in Merch UI (Doc ID 2750760.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Commerce Merchandising - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 11.2 to 11.3.2 , the rich text editor (ckeditor) is not displayed in Merch UI.  For a text field, unable to enter any texts.
Seeing the following type of errors in browser's Dev Tools > Console tab.

Reproducible Steps:
1. Log into BCC
2. Open Merch UI

Changes

Upgraded from 11.2 to 11.3.2 (no hotfix / fixpack applied).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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