Pipeline Real Time Discounts Are Not Being Applied On 31st Of A Month
(Doc ID 2751305.1)
Last updated on FEBRUARY 17, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On Oracle Communications Billing and Revenue Management (BRM), 126.96.36.199.0 version, Pipeline Manager
Customer is using Real time Pipeline discounting where they are giving 100% discounts on Monthly Cycle Fee (MCF) to newly provisioned subscribers.
It is working fine except it didn't work on 31st of the Months (For example, 31st May and 31st Aug etc) and for rest of the days there is no such issue observed.
They have configured 100% discounts for two services (IP and Rental). In some case one of the 100% discount is not given and in some case both of the 100% discount are not given. In case discount is not given, they have observed that the request is not landed to Discounting Pipeline at all. There are no errors reported during this time period.
1: Purchase a service deal with MCF changes
2: Purchase discount deal for this service deal having some % of discount on MCF
3: Repeat the same for other type of service n discount deal
How to resolve this issue?
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