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Claims Loading Taking a Long Time (Doc ID 2751394.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.19.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Claims 3.20.2.0.7 version, System Performance Issue

One OHI instance is taking long time to load claims using the SOAP UI:
1  claim is almost taking 20 sec. to load
133 claims took 64 minutes.
327 claims took 4-5 hours.

Claims should get loaded within 2-3 seconds.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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