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Archiving MWM Mail Does Not Decrement The Unread Messages Counter (Doc ID 2751409.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Goal

When working through MWM Mail within the application dispatchers noticed the message, "You've got 291 unread message(s)" never decrements.

Solution

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