File Attachment Does not Download but Open instead
(Doc ID 2751454.1)
Last updated on FEBRUARY 16, 2021
Applies to:Oracle Agile Product Collaboration - Version 22.214.171.124 and later
Information in this document applies to any platform.
On Click of Item attachment hyperlink, file is not immediately getting opened as a downloaded version. Instead it is trying to launch java/JNLP/Viewer application and then it is downloading the file and opens it.
Setting for these file formats in Java Client is “Viewer & Files” UNCHECK, this means file should not be trying to open the viewer/java app for opening files. It should directly download the file on clicking on the file name.
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