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Store Day Summary - Over/Short Totals Not Displaying Amount (Doc ID 2751900.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Oracle Retail Sales Audit - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Store Day Summary - Over/Short Totals not displaying amount.

Steps to reproduce:
--------------------------
1. Calculate totals that included Over/Short Accountable For and Accounted For.
2. Store Day Search -> Store Day Summary -> Over/Short Totals.
3. Notice that all totals show amounts.
4. Create a new revision of the Accounted For Total and 'A'pprove. Select No when the below pop up appears.

"Do you want to reset the audit status to Re-totaling /Auditing Required for
all affected Store/days? Click Yes to apply changes made to xxxx during the
next totaling/auditing run."

5. Store Day Search -> Store Day Summary -> Over/Short Totals.
6. Notice that the Accounted For Total shows no amount.



Cause

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In this Document
Symptoms
Cause
Solution
References


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