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Wrong Document ID Selected When Receiving The New Item In Existing Container (Doc ID 2752118.1)

Last updated on FEBRUARY 19, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (RSIM), during transfer receiving with multiple containers in a transfer, the incorrect document ID  is used by the application when the user adds a new item to the container. The following error is seen when the  message is published to RMS.

Caused by: com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: Error from {call RMSSUB_RECEIVING.CONSUME(?,?,?,?,?,?)}: [E] BOL does not exist for Carton B0022227940013, Distro No 1000025022. - Nested exception: - com.retek.rib.collab.RibAPIException: Error from {call RMSSUB_RECEIVING.CONSUME(?,?,?,?,?,?)}: [E] BOL does not exist for Carton B0022227940013, Distro No 1000025022.


Steps To Recreate:

1. Create WH to ST transfer (cross dock),ship and published to SIM.
2. Login to SIM PC.
3. Shipping/Receiving.
4. Select Transfer Receiving.
5. Select the cross dock transfer and make sure you selected container which has bigger DOCUMENT_ID from the TSF_DELV_LINE_ITEM.
6. Add  a new item which has bigger DOCUMENT_ID and click apply.
7. Note the TSF_DELV_LINE_ITEM is updated with the new item but  it picked the smaller DOCUMENT_ID from the transfer which is not associated to the
container that received the new item.
8.Also note the message failed in RMS , RIB_MESSAGE_FAILURE table the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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