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Data Element Field Is Populated When Previewing Record in the BP Log but Shows Blank When Opening the Record (Doc ID 2752246.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A to N/A [Release NA]
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

In a Business Process (BP) desgin, there is a Data Element which is a required field when the record is created. The Data Element is a Pull-Down field with multiple Data Set values.

In some cases, the record has a blank value in the data element field when opening the record. However, when previewing the record from the BP log, the Data Element field has a value populated.

EXPECTED BEHAVIOR
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Since the Data Element is a required field when creating the record, the field gets populated with a value. The field should stay populated throughout the workflow.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login as user who has access to the Shell / BP / Record
  2. Open the BP Log
  3. Select the Record in question to preview it in the BP log
  4. Observe the Data Element field has a value populated
  5. Open the record and observe the same field is blank

Cause

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In this Document
Symptoms
Cause
Solution
References


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