My Oracle Support Banner

"DRG-11227: Third-party filter does not support this document format" on Agile Product Lifecycle Management (PLM) System with Full Text Search (FTS) (Doc ID 2752332.1)

Last updated on MARCH 20, 2025

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

The below error is reported relating to Full Text Search (FTS) on an Agile Product Lifecycle Management (PLM) System.

Error Message
DRG-11207: user filter command exited with status 1 . . . FILES_CONTENT_IDX
DRG-11227: Third-party filter does not support this document format

Error Definition
DRG-11207: user filter command exited with status 1
DRG-11227: Third-party filter does not support this document format
Cause: Third-party filter does not support the format of this document
Action: Remove this document or specify it to be ignored

Changes

 Enabled FTS

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.