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Worksheet Closes Automatically With Out Exporting Data To Excel (Doc ID 2752601.1)

Last updated on FEBRUARY 16, 2021

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

The issue is with exporting data from worksheet and worksheet closes automatically with out exporting data.
The Excel is blank with no data exported.
Table_reorg was run recently and no recommendations.
This issue is occurring more often to many worksheets after upgrade to 18c Database.

12.2.5.1 version has generic patches applied

EXPECTED BEHAVIOR
-----------------------
Export to Excel works and loads data from Worksheet

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any Worksheet
2. Export to Excel option is selected
3. Worksheet closes automatically and no data is exported in Excel


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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