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Assigning a Resource to an Activity Takes 5 Minutes to Populate and Select (Doc ID 2752847.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 19.12.10.0 to 19.12.12.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

Assigning a "primary resource" to an activity, using "Active resources", takes many minutes (approximately 5) for the screen to populate.
Once it populates and a resource is selected, the assignment is fast.


Steps To Reproduce

  1. Log into P6 web.
  2. Open a project.
  3. Choose Activities.
  4. Add "primary resource" to activity view.
  5. Click into the "primary resource" field until pop-up appears.
  6. Pop-up should be for "Active resources".
  7. Observe it takes 5 minutes+ to populate the pop-up screen.
  8. Once a resource is selected, the actual assignment is fast.

Cause

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In this Document
Symptoms
Cause
Solution
References


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