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Model Builds Fail with Error ORA-03113 in MBDBService Log (Doc ID 2753003.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, MBService

Occasionally, a model build patch will fail and this error will be in the MBDBService log:

06/08/20 04:31:27: dbrdwr:24707410
-- ORACLE ERROR -- OCI return code from OCIStmtExecute is OCI_ERROR
while processing command 'update diagram_objects set death_patch = :rem_patch, active = 'N', death = to_date('06/08/2020 04:30:16','MM/DD/YYYY HH24:MI:SS') where h_cls = :rem_hcls and h_idx = :rem_hidx
and birth_patch <> :rem_patch and diagram_id = :rem_diag and ( death_patch is NULL )'
ORA-03113: end-of-file on communication channel
Process ID: 44960110
Session ID: 130 Serial number: 23602
parse offset = 0
06/08/20 04:31:27: dbrdwr:24707410 oci connection is dead, reopening...
06/08/20 04:31:27: dbrdwr:24707410 Connection info: service=nmsdb hostname=<HOSTNAME> instance=nmsdb
06/08/20 04:31:27: dbrdwr:24707410 oci connection reopen returned 0

There is NO corresponding ORA-03114 error in the log.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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