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Slow Response From Web Service Requests (Doc ID 2753090.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Healthcare Master Person Index - Version 4.0.2.2 and later
Information in this document applies to any platform.

Symptoms

On Oracle Healthcare Master Person Index (OHMPI) 4.0.2.2, slow response times are observed when calling the web services.

When using a custom build API using out of the box OHMPI web services to run searches and add/update source records, the queries associated to OHMPI web services are slow.


Steps to reproduce the issue:
    1. Via a custom build API, submit an HTML using a POST method.
    2. Execute the following search flows:
            i.   ALPHA-SEARCH-1 or ALPHA-SEARCH-1T or ALPHA-SEARCH-2
            ii.  ALPHA-SEARCH-3
            iii. ALPHA-SEARCH-4
            iv.  BLOCK-SEARCH-1

    Slow response times are observed for all these requests.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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