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Business User Is Unable To Identify Request From To DO List (Doc ID 2753229.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version

Business User is unable to identify request from To DO List

Flow: Approval workflow triggered when user adds Price Item in Price List
Issue- Business User is unable to identify which request if for which Customer/Account/Price List and they have to view details of all request.And, this information is not present in Approver window as well. Also, there is no option to input comments as a submitter while submitting any request for approval in ORMB:

The issue can be reproduced at will with the following steps:
1. Add Price Item for Approval
2. Add Pricing assignment within a price list for approval
3. Add Price assignment in customer agreed pricing.

The issue has the following business impact:
Due to this issue, users are taking more time to check for what they approve


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