My Oracle Support Banner

Document Manager Shell Update From Template Creates Duplicate Folders (Doc ID 2753551.1)

Last updated on MARCH 01, 2021

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version 19.12.7.0 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

When updating the Document Manager > Documents Folder Structure within the Project/Shell from a Template:

ACTUAL BEHAVIOR
---------------
Duplicate folders are found at the Project/Shell level.

EXPECTED BEHAVIOR
-----------------------
Duplicate folders should not be found at the Project/Shell level.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. From the Admin mode within the Company Workspace
  2. Navigate to: Templates > Shells > ... > Document Manager > Documents
    1. First Update All Shells including Structure and Permissions
    2. Second Update All Shells for Permissions Only
  3. Navigate to an update shell and find that in the Documents node of the Document Manager the structure is showing two folders with the same name.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.